Effective Date: February 5, 2025

1. SMS Terms & Conditions
By subscribing to VM Ballroom Inc SMS services, you agree to receive text messages from us. VM Ballroom Inc will send SMS messages to communicate with customers on the status of the projects they have requested to provide a better overall customer experience. For HELP, please contact us at (214) 477-5132. To opt-out of receiving messages, reply with “STOP” at any time. Message frequency may vary. Standard message and data rates may apply.
 
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. The categories mentioned above exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties

2. Frequency of Messages
Message frequency may vary based on your bookings, account activity, and ongoing promotions. You will receive messages relevant to your transactions and occasional promotional updates.

3. Opt-Out and Support Options
You can opt out of receiving text messages at any time by texting “STOP.” Once your opt-out request is received, you will be unsubscribed and will no longer receive text messages. A confirmation message will be sent to confirm your unsubscription. To re-subscribe, simply text “START.”
For assistance, text “HELP” or contact us at info@vmballroom.com.

Wireless Carrier Rates and Services
Standard wireless carrier message and data rates may apply. Wireless carriers are not responsible for delayed or undelivered messages.

4. Confidentiality
We will maintain the confidentiality of your mobile number. Your mobile number will not be shared with third parties for marketing purposes. However, your number may be shared with our service providers who assist in delivering SMS communications. These providers use your personal information solely for the services they provide to VM Ballroom Inc.

5. How We Use Your Information
Your information is used for the following purposes:

• To send event updates, booking confirmations, and promotional messages via SMS/MMS.

• To respond to inquiries and provide customer support.

• To personalize your experience and improve our services.

• To comply with legal obligations and protect our business.

6. Data Sharing & Protection
We do NOT share, sell, rent, or distribute your mobile phone number to third parties for their marketing purposes.
Your personal information may be shared in the following cases:

• With service providers who manage our SMS/MMS messaging platform under strict data protection agreements.

• When required by law (e.g., court orders or legal processes).
  We implement reasonable security measures to protect your data from unauthorized access, disclosure, or misuse.

7. Webform & Website Consent Policy
By providing your phone number via a webform on our website, you consent to receive SMS/MMS messages from VM Ballroom Inc. A consent statement will be displayed near the phone number input field:
"By providing your phone number, you agree to receive SMS/MMS messages from VM Ballroom Inc. Message & data rates may apply. Privacy Policy: www.vmballroom.com/privacy-policy."

8. Links to Third-Party Websites
Our website may contain links to third-party websites (e.g., Instagram, Facebook). We are not responsible for their privacy practices. Please review their policies before sharing your personal information.

9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated Effective Date. Your continued use of our services after the changes are made constitutes your acceptance of the revised policy.

10. Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact us:
📞 Phone: 214-477-5132
📧 Email: info@vmballroom.com
🌐 Website: www.vmballroom.com/privacy-policy